Contact
info@7thstreetcandle.co

FAQ

Where is your store located?

We don't have a physical location yet. 7th Street Candle Co started in the kitchen of my apartment a few years ago. Eventually, we will have a space to connect with all of you and share this craft in-person.

When will I receive my order?

We process orders within 2-5 days. That means they are packaged and dropped off with USPS. From there, it takes another 2-4 days to deliver anywhere in the United states. All in, you'll have your order within 9 business days!

Do you offer local delivery?

We do! Local delivery at no charge as long as you have an Austin TX address.

Do you offer local pick up?

Currently, we do not have a local pick up option. But, it is something that will be available soon!

I would like to return an item. How do I do that?

It's tough to manage returns as a small handmade business. We can organize an exchange if your products arrive damaged or you're not fully satisfied with them. Shoot an email to zaid@7thstreetcandle.co and I'll work it out for you.

What are the ingredients in your candles?

Our signature candles are made with a special blend of soy and coconut wax. The wax is sustainably-farmed and clean-burning. We use essential oils, naturally derived fragrance oils, and garden ingredients to scent the candles. We pick and dry a lot of the aromatics here at home.